You’re protected with our guarantees

At Northpoint, client satisfaction isn’t a tagline, it’s our baseline. We believe our service should earn your trust every day. That’s why we offer a no-penalty cancellation policy. If you’re not satisfied, you can cancel your agreement with us at any time.

No pressure. No lock-in. Just performance that speaks for itself.

We don’t get paid until you do.

With Northpoint’s Performance-First Guarantee, you don’t pay us a management fee until we deliver real results: a qualified Resident and a leased home. From aggressive marketing to full applicant screening, lease execution, and move-in inspections, we handle everything upfront at no cost to you. And while your property is vacant? You owe us nothing.

This guarantee ensures our success is tied directly to yours, because we only win when you do.

Speed matters. If we don’t lease your home within 30 days, we’ll give you one month of management, absolutely free. It’s our way of showing confidence in our leasing process and accountability in our results.

We don’t just aim to meet timelines—we stand behind them.