Resident Resources
Welcome to a Better Rental Experience
Looking for a well-managed home in the right location? You’re in the right place. At Northpoint, we make the leasing process seamless, from your first search to your move-in day. Our team is here to guide you through every step so you can focus on what matters most: feeling at home.
Already a Northpoint Resident?
We’re here to make your rental experience convenient, connected, and stress-free. Through your Resident portal, you can pay rent, request maintenance, and connect directly with our team. At Northpoint, we believe great service doesn’t stop after move-in—it’s built into every part of your lease.
Resources & Tools for Residents
Account & Portal
Rent & Payments
Maintenance & Repairs
Find a Property
Explore professionally managed homes designed for comfort, convenience, and peace of mind.
Understanding Maintenance Priorities
We want you to feel confident about your home’s care. This guide explains how we prioritize maintenance requests to keep you safe and comfortable.
Emergencies
Urgent Issues
Non-Emergency
We’ve Got You Covered
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How do I pay rent?
Cashier’s Check, Money Order, or eCheck online through your Resident portal. Speak with your manager if you do not already have a Resident portal. -
Do I need Renter’s Insurance?
Yes, we require all Residents to obtain a Renter’s Insurance Policy. These are often between $10-$20/month and depending on the plan will protect you and your property in instances of injury, theft, fire, etc. -
What utilities am I responsible for paying?
Typically, all utilities, which can include Water, Trash, Sewage, Electricity, Gas, TV, Cable, Internet, Phone, Alarm, and other secondary services. HOA fees are typically covered by the landlord. You are responsible to switch these services into your name.
Utilities covered by the landlord will be stated in your lease agreement.
Professional Property Management, Made Easy.
Let us take the stress out of managing your rental. Whether you're a first-time landlord or a seasoned investor, our expert team is here to help you save time, reduce vacancy, and maximize your returns.
